AM ← Back to work Senior Interaction Designer · Systems Design · OOUX
Allegion · Overtur Key Management

Enterprise Dashboard Redesign

A complex enterprise dashboard, redesigned into a scalable system with persistent navigation across six areas of work.

Explore the prototype ↗

Overview

RoleSenior Interaction Designer
ProductOvertur Key System Management
MethodsHeuristic evaluation · Flow audit · Information architecture
UsersBuilding managers · Locksmiths · Allegion reps
ProblemA fast-built product had outgrown its structure. Every new feature added complexity.
OutcomeA persistent navigation model and dashboard that future features can build on.

01Problem

Built for speed, not scale.

Overtur Keying was built with a "build fast, deliver fast" mindset. By the time I joined, years of tactical UI patches had made each new feature harder to add.

Build fast → UI patches → Growing complexity

02What I found

Users were navigating one app inside another.

Overtur Key System Management before the redesign, showing the platform navigation on the left, the Keying application's own navigation beneath it, and three overlapping windows layered over one another.
Where keying users landed: two navigations, overlapping windows, icon-only controls, and no dashboard.
Navigation didn't fit
Most of the Overtur portal wasn't relevant to keying users
Users lost context
Overlapping windows hid where they were and what came next
Too much recall
Key functions were buried in hamburger menus
Hidden actions
Icon-only controls in unpredictable places

03Approach

Fix the architecture, not the screens.

Heuristic evaluation → Flow audit → Insight synthesis

This wasn't a set of UI problems. It was a system that had grown without a scalable model.

Mapping end-to-end workflows changed the question from "How do we fix this screen?" to "How should this workflow work across the entire product?"

04Solution

Persistent navigation and a real starting point.

I started with navigation, organized around areas of work instead of the old application structure.

Overview · Projects · Locations · Inventory · Key Issuance · Analytics
Redesigned dashboard concept: a persistent top navigation (Overview, Projects, Locations, Inventory, Key Issuance, Analytics), a row of status tiles, and a recent-activity feed.
A dashboard that surfaces system status and recent activity, so users always know where they are and what's happening.

05Principles

From reactive UI fixes to intentional experience design.

The work gave the team a shared framework for judging existing screens and future features.

1Design for scalability, not just completion
2Keep workflows consistent
3Reduce cognitive load through clarity
4Make system status visible at all times

06Prototype

See the new foundation in action.

Explore the persistent navigation model and dashboard concept.

Explore the interactive prototype ↗

The most valuable design work isn't always something new.
It's the structure that lets everything next work better.

Allegion · Overtur Key Management · Senior Interaction Designer